Ernest & Belle

Privacy Policy

Last updated: April 2026

Ernest & Belle ("we," "us," or "our") operates the website ernestbelle.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our website, we may collect:

  • Personal Information: Name, email address, shipping address, billing address, and phone number (when you place an order or contact us).
  • Payment Information: Credit card or payment details are processed securely by our payment processor (Stripe). We do not store your full payment information on our servers.
  • Browsing Information: IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools.

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations, shipping updates, and delivery notifications
  • To respond to your questions and customer service requests
  • To improve our website and product offerings
  • To send marketing communications (only if you opt in — you can unsubscribe at any time)

How We Protect Your Information

Our website uses SSL encryption to protect data transmitted between your browser and our servers. Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We do not sell, trade, or rent your personal information to third parties.

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and understand how visitors use our website. You can disable cookies in your browser settings, though some features of the website may not function properly without them.

Third-Party Services

We use the following third-party services that may collect information:

  • Stripe: Payment processing
  • Google Analytics: Website analytics
  • Shipping carriers: Order delivery

Each of these services has their own privacy policy governing how they handle your data.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of marketing communications at any time

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at: